AI Automation & Agents · Prishtina, KS

AI automation,
quietly engineered.

Syntrix builds AI agents and automation platforms for work that runs on documents. They read the pack, pull out what matters, check it against your records and prepare the next step. Every answer is traced back to its source, and people approve what matters.

Start a conversation → See TenderDesk ↓
BUILD. Agents · Document AI · Automation PRODUCT. TenderDesk RUNS. Private hardware or cloud
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01 — What we do

Hours of reading, turned into minutes of reviewing.

A lot of serious work still runs on documents: tenders, contracts, applications, compliance packs, inboxes full of attachments. Syntrix builds AI systems that do the reading, cross-checking and preparation, so your people spend their time on decisions.

We build our own platforms and we build for clients, with the same engineering in both. Answers are grounded in your sources, quality is measured against real test sets, and everything is deployed where your data is allowed to live.

  1. 01

    Intake

    Documents arrive by email, upload or API and are filed to the right record automatically.

  2. 02

    Read

    Mixed formats, scanned pages and multiple languages are extracted, OCR'd and versioned.

  3. 03

    Understand

    AI produces a structured brief. Every fact links to the page it came from.

  4. 04

    Check

    Requirements are matched against your company records and evidence. Gaps are flagged.

  5. 05

    Prepare & approve

    The package is assembled for review. A person makes the call, and every step is logged.

02 — Products

Platforms we build and run.

We turn the processes we automate into products. TenderDesk is the first, and more platforms are on the way.

TenderDesk

In pilot

The AI workbench for public-procurement teams.

Drop in a tender pack of hundreds of pages, mixed formats and multiple languages. TenderDesk turns it into a structured brief where every fact links back to its source page. It checks which of your legal entities can bid, builds the compliance matrix, matches your company documents to the requirements and prepares the submission package for your team to approve.

  • Cited briefs from PDF, Word, Excel and scanned packs
  • Eligibility per legal entity: what qualifies, what's missing
  • Compliance matrix with Excel export
  • Company document library matched to requirements
  • Tenders imported straight from the inbox
  • Go / no-go discussions with a source-only assistant
  • Pipeline dashboard: gates, owners, deadlines, value
  • Runs on private hardware. Confidential packs stay there.
tenderdesk / brief
Supply of diagnostic imaging equipment — Lot 2
Open procedure · 9 documents · 412 pages · EN / FR
Deadline
14 Nov 2026, 12:00 CET p. 3
Estimated value
€1.2M excl. VAT p. 5
Bid guarantee
2% of offer, valid 120 days p. 11
Eligibility
  • ✓Entity A — eligible p. 22
  • !Entity B — missing ISO 13485 certificate p. 22
Requirements
48 extracted · 6 to review
Illustrative example · synthetic data
Next

More platforms in the lab.

We're applying the same engine to other document-heavy workflows, such as contracts, compliance, applications and back-office intake. Have a process that eats your team's week? Tell us about it. That's how the next product starts.

Suggest a process →
03 — Services

AI automation, built around your work.

The same building blocks behind our products, applied to your process, from the first prototype to a system your team relies on every day.

/ 01

AI agents

Agents that take a task end to end. They read the inbox, pull the attachments, fill in the record and draft the reply, then stop for approval wherever a person should decide.

Tool useWorkflowsHuman-in-the-loopAudit trail
/ 02

Document intelligence

Extraction, OCR, classification and cited summaries for large multilingual document packs. Every answer points to the page it came from, and the system says so when the source is silent.

OCRExtractionRetrievalCitations
/ 03

Workflow automation

We connect email, Microsoft 365, spreadsheets and your existing tools so work moves without copy and paste. Every run is logged, idempotent and safe to repeat.

n8nMicrosoft 365APIsWebhooks
/ 04

Private AI infrastructure

Open models running on hardware you control, on-premises or in a dedicated environment, for data that shouldn't go to a third-party API. We select, evaluate, host and maintain them.

Local LLMsModel evalsDedicated hardwareManaged hosting
04 — Approach

How we build AI you can trust.

Impressive demos are easy. Systems people rely on every day take a few rules we don't bend.

01

Grounded in your sources

Answers cite the exact document and page. When the source doesn't say, the system says so instead of guessing.

02

People approve

AI reads, drafts and checks. People decide, sign and submit. Every action is recorded in an audit trail.

03

Private by default

Confidential data stays on infrastructure you control. Cloud models are used only where you've explicitly allowed them.

04

Measured, not guessed

Models and prompts are tested against evaluation sets before release, so every improvement shows up in the numbers.

05 — Contact

Have a process worth automating?

Studio
Prishtina, Kosovo
Working with teams remotely
Engagements
Product pilots · Custom agents
Automation builds · Private hosting
Now
Taking design partners
For TenderDesk and new platforms